FAQs
FREQUENTLY ASKED QUESTIONS
1.What are your shipping options and delivery times?
We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited shipping takes 1-2 business days. Please note that delivery times may vary depending on your location.
2. Do you offer international shipping?
Yes, we do offer international shipping to select countries. Shipping costs and delivery times vary depending on the destination. Please check our shipping information page or contact customer support for more details.
3. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of purchase for a full refund or exchange. Items must be unworn, unwashed, and in their original condition with tags attached.
4. How do I track my order ?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery on our website or through the carrier's website.
5. Can I cancel or modify my order after it has been placed?
We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been processed and shipped, we may not be able to make changes.
6. Do you offer gift cards?
Yes, we offer electronic gift cards that can be purchased online and used for purchases on our website or in-store. Gift cards are available in various denominations and never expire.
7. How do I know what size to order?
We provide detailed sizing charts for each product to help you find the perfect fit. You can find these charts on the product page under the "Size Guide" tab. If you have any questions about sizing, feel free to reach out to our customer support team for assistance.
8. Are your products ethically sourced and sustainable?
We are committed to ethical and sustainable practices. We work with suppliers who adhere to fair labor standards and prioritize environmentally friendly manufacturing processes. Many of our products are made from organic or recycled materials. Look for the sustainability badge on product pages for more information.
9. How can I contact customer support?
You can reach our customer support team by emailing alifmeemstore@gmail.com or by calling our toll-free number https://wa.me/+923193665048 Whatsapp For Orders & Details-. Our customer support hours are Monday to Friday, 9:00 AM to 5:00 PM EST.
10. Do you offer discounts for bulk orders or wholesale purchases?
Yes, we offer discounts for bulk orders and wholesale purchases. Please contact our sales team at alifmeemstore@gmail.com for more information and to discuss your specific needs.
https://wa.me/+923193665048 Whatsapp For Orders & Details